Brain-Smart Difficult Conversations
Turn the conversations you dread into the results you need.
This one-day workshop rewires how leaders approach difficult conversations so they can lead with authority and empathy, regulate under pressure and create outcomes everyone can live with.
- The 5-Step Brain-Smart Conversation Framework
- Live coaching and peer practice using real scenarios
- Word-for-word templates for 12 of the most challenging conversations
- Tools to regulate under pressure and keep both parties calm
- A workbook for sustained application back at work
